Returns & Refunds
Buyers Club Portal
Return Window
30 days
from date of delivery
Unused or defective, in original packaging
How to Return an Item
Start your return from your account Orders page. Print the prepaid return label and drop off at any USPS or UPS location. No questions asked for items in original condition.
Refunds
Method:Original payment method or Buyers Club credit
Timeline:3–5 business days after we receive the return
Restocking:No restocking fee for members. Non-members: 10% restocking fee on items returned after 15 days.
Non-Returnable Items
- ✕Perishable goods
- ✕Digital downloads
- ✕Gift cards
- ✕Items marked "Final Sale"
Vendor Guarantee
All Market Express vendors are vetted. If an item arrives defective or not as described, we cover the return shipping at no cost to you.